How do I order at Fun Records...?
You may search for items in our online catalogue or use the download file to browse through our catalouge offline.
Place your order:
- via our online order system (fastest way to process)
- via Fax to +49 30 920 900 94 (from germanyl: 030-920 900 94)
- via eMail to mail[at]funrecords.de
- via regular letter to: Fun Records, Liebermannstr. 87, 13088 Berlin, Germany.
We are not taking orders on the phone.
It is recommended to use the online order system on this website as then we may import the orders in our database and you will receive a message if an item is sold out when you place your order before finishing the order.
If you are using the download catalogue or the printed version, we have a "direct order" function for you. There you may enter the item number. If item is available, it will put in your shopping basket. If not, you will receive a short message. But also with this function (online database will be updated weekly) it is possible, that another customer is ordering an item which is available limited quantity at the same time, so we may not guarantee that you item which you have placed in shopping basket before.
Please give also your eMail when ordering by fax or letter. We will not fill you mailbox with junkmail, but we will keep you updated on status of the order.
All prices are Euro and end-prices including VAT. VAT will not be displayed on invoice by §25a german VAT law
Every customer is paying a postage fee for shipping and handling:
- Shipping within germany is 4,40 Euro, if you order COD, it is 10,90 Euro.
- International shipping (standard surface mail up to 10 records or 20 CDs) is 8,90 Euro.
There are also some more shipping options for international orders like airmail or registered mail which you may find on our postage page. If you have are a registered customer and finishing you order with our online order system, all shipping options which are available for you country will be displayed to you with their costs when you place your order, just mark one of them.
Payment can be made:
- with Euro/Mastercard, Visacard
- COD only within germany
- any other payment like bank transfer or money order, check our payment page for more details.
You will receive a confirmation by eMail when:
- your order is placed with our shopping system and received by us.
- your order is entered in our computer system (usually 2-4 days, max. 10 days)
- your order is shipped (usually 5-10 days, max 20 days)
- our new catalogue is ready for Download (every 6-8 weeks)
Information by EU law:
Link to online dispute resolution: http://ec.europa.eu/consumers/odr/
Any more questions...? Please check our FAQ site.
We wish you many fun with our records and CDs.
You are a fan of funrecords and one of our satisfied customers? Please give us a link from your website.